Customer Success Partner

🕒 May 4

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Evio

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals • Data Science

Evio is a healthcare solutions company that focuses on reducing high-cost medication spend and improving patient outcomes through the use of real-world evidence, innovative contracting models, and a data-driven approach. Owned by five independent health plans, Evio serves over 20 million members by providing analytics, value-based contracting, and insights for both health plans and pharmaceutical manufacturers. Their solutions aim to increase transparency in healthcare costs, improve medication therapy, and optimize patient care. Evio is committed to a values-driven culture and leverages its expertise in health economics, outcomes research, and data science to support its mission.

📋 Description

• Serve as a strategic partner and liaison between Evio and our health plan customers, ensuring the success of Evio Insights for customers. • Maintain a strong grasp of customer-level priorities, information gaps, local market dynamics, and customer-PBM dynamics to shape RWE project ideas to be attractive and valuable to health plan customers. • Collaborate with the research team to ensure RWE study outputs align with customers’ needs and generate practical, usable insights. • Own customer-level operationalization strategy and execution, developing customer-specific implementation plans and guiding customers through adoption of Evio Insights recommendations. • Collaborate with Evio research and analytics teams to evaluate the impact of adoption. • Lead efforts to share best practices among customers, such as convening user forums and other customer engagement opportunities.

🎯 Requirements

• Bachelor of Pharmacy (B.S. Pharm.) with Residency, or Doctor of Pharmacy (Pharm.D.) degree • A current and unrestricted pharmacist license in at least one state • 8+ years of health plan pharmacy and medical benefit experience with deep current expertise in: • Pharmacy and medical benefit design and management • Evidenced-based formulary, medical policy, and utilization management (UM) development and implementation • Pharmaceutical contracting (e.g. rebates, warranties) related to formularies, medical polices, and UM • Knowledge of pharmacy benefit manager (PBM) operations • Strong clinical evidence appraisal skills and ability to interpret data.

🏖️ Benefits

• Great Health Insurance - The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents. • 401K Match - Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. • Time Off - We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership. • Parental Leave - Generous paid leave for new parents (includes birth and non-birth parents).