AI Solutions Engineer

🕒 May 18

🤠 Texas – Remote

🤠 Texas – Remote

💵 $115k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Evry Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

⚕️ Healthcare Insurance

🤝 B2B

🧘 Wellness

Healthcare Insurance • B2B • Wellness

Evry Health is a modern, mobile-first health insurance company that provides fully insured employer health plans and personalized care teams. Built for midsize and larger employers (primarily in Texas), Evry offers no-copay, no-deductible plans, 24/7 virtual care, integrated wellness programs, and individualized support from nurses, nutritionists, and doctors to simplify costs and improve employee health. The company emphasizes a human, member-focused approach and digital tools (iOS/Android app) to deliver care and benefits.

📋 Description

• Lead end-to-end technical implementations of our AI tools (both SaaS and on-premise solutions) for enterprise customers • Design and execute custom integrations with customer systems, APIs, databases, and existing workflows • Conduct technical discovery sessions to understand customer infrastructure, requirements, and business objectives • Build proof-of-concepts and pilot programs to demonstrate value and accelerate customer adoption • Troubleshoot complex technical issues and provide rapid solutions to maintain customer satisfaction • Partner with Sales teams to provide technical expertise during the sales cycle, including product demonstrations and solution design • Respond to RFPs, technical due diligence questionnaires, and security/compliance inquiries • Serve as the primary technical point of contact for key enterprise accounts during onboarding • Train customer teams on product capabilities, features, optimal usage patterns, and best practices • Create technical documentation, integration guides, API documentation, and best practice resources • Work with internal departments, vendors, and business partners to coordinate problem-solving effectively • Maintain deep expertise across our full suite of AI tools and stay current with product updates and industry trends • Gather and synthesize customer feedback to inform product development priorities and roadmap • Share customer insights, use cases, and technical learnings with internal Product and Engineering teams • Demonstrate personal responsibility and accountability by meeting project timelines and customer commitments • Effectively excel in a remote work environment through active participation in team meetings, standups, and cross-functional collaboration

🎯 Requirements

• Minimum of 3 years of experience in software engineering, solutions engineering, technical consulting, or similar customer-facing technical role • Proven track record of working directly with enterprise customers in a technical capacity • Experience with APIs, webhooks, database systems, and enterprise software integrations • Excellent communication skills, both verbally and in writing, with ability to explain complex technical concepts to technical and non-technical audiences • Strong problem-solving skills and creative approach to customer challenges • Comfort working in a fast-paced, deadline-oriented environment with changing priorities • Proficiency in Node.js, TypeScript, React, and Python • Ability to read, write, and modify code across our full technology stack • Experience with Azure cloud infrastructure and services • Strong understanding of AI/ML concepts and applications; general familiarity with capabilities of major AI platforms (Anthropic Claude, Google Gemini, OpenAI GPT models) • Experience with version control systems (Git), CI/CD pipelines, and modern development practices • Understanding of enterprise security, compliance requirements, and data governance • Proficiency in technical documentation and diagramming tools • Experience with REST APIs, GraphQL, and web service integrations • Previous experience in a forward deployed engineer, solutions engineer, or field engineer role at an AI/SaaS company (Bonus) • Experience implementing AI/ML solutions for enterprise customers (Bonus) • Background in healthcare technology or familiarity with healthcare compliance (HIPAA, SOC 2) (Bonus) • Experience with data pipelines, ETL processes, and data integration tools (Bonus) • Familiarity with Azure OpenAI Service or other Azure AI services (Bonus)

🏖️ Benefits

• Competitive salary • Comprehensive health, dental, and vision insurance as well as life and disability • Retirement savings plan with company match • Generous time off/vacation • Professional development opportunities • Flexible work environment