Pharmacy Technician Lead – Operations

Job not on LinkedIn

November 27

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

⚙️ Operations

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ExactCare

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Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

501 - 1000 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

📋 Description

• High level of contribution in front line, day to day work as assigned by leadership • Serve as a lead resource and mentor for a team of remote pharmacy technicians • Oversee daily operational workflows, ensuring adherence to process standards • Collaborate with training, quality, and compliance teams to support onboarding, audits, and continuous improvement initiatives • Monitor workload distribution, address escalations, and support team prioritization and productivity • Partner with the Operations Manager to track performance metrics, support team coaching, and contribute to KPI reporting • Identify process gaps and propose improvements to drive efficiency and reduce risk • Support system updates, documentation, and SOP adherence across the team • Maintain strong communication across departments, helping to resolve issues impacting operational performance • Support leadership in diagnosing and improving performance of team members • Support team member development through feedback and ongoing performance management • Other duties as assigned

🎯 Requirements

• Must be 18+ years of age • High school diploma /GED required • Highly Preferred: Experience with ExactCare Pharmacy operations and processes • Certified Pharmacy Technician (CPhT) with an active license in good standing • Proficiency in the Microsoft Suite • Strong understanding of pharmacy operations, billing, or auditing processes • Excellent communication, organizational, and problem-solving skills • Ability to perform in a remote setting that requires sitting at a desk 90% of the time.

🏖️ Benefits

• medical/dental/vision • flexible spending • company-paid life insurance • short-term disability • voluntary benefits • 401(k) • Paid Time Off • paid holidays