Salesforce Project Manager

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March 11

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Exavalu

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B2B • Banking • Healthcare Insurance

Exavalu is a business advisory and technology consulting firm that partners with enterprises to deliver high-impact digital transformation. Run by former CIOs, CXOs, and consulting principals, Exavalu offers strategic advisory, core systems transformation, systems integration, data & analytics, innovation and privacy/compliance solutions across regulated sectors. The firm focuses on Insurance, Banking & Financial Services, and Healthcare & Life Sciences, providing industry-tailored technology implementations and program leadership using partners like Guidewire, Salesforce, MuleSoft, PegaSystems and AWS.

201 - 500 employees

Founded 2018

🤝 B2B

🏦 Banking

⚕️ Healthcare Insurance

📋 Description

• Lead the planning, execution, and delivery of Salesforce projects across Service Cloud, Omnichannel, and integration streams. • Develop detailed project plans, manage resources, mitigate risks, and establish communication frameworks to ensure on-time and within-scope delivery. • Oversee project scope, schedule, budget, and quality using Agile or hybrid methodologies as appropriate. • Facilitate sprint ceremonies including planning, backlog grooming, stand-ups, and retrospectives in partnership with Product Owners and technical leads. • Serve as the primary liaison between business stakeholders, Salesforce teams (Admins, Developers, Architects), and external partners. • Translate complex technical concepts (APIs, data flows, integration patterns) into business-aligned communication for stakeholders. • Drive alignment across cross-functional teams—Salesforce, ERP, DevOps, and Support—to deliver cohesive end-to-end solutions. • Collaborate with the Salesforce Technical Architect to align implementation roadmaps, design decisions, and release strategies. • Oversee testing strategy, user acceptance testing (UAT), and post-release validation. • Maintain compliance with security, audit, and regulatory requirements throughout the project lifecycle.

🎯 Requirements

• 7+ years of professional experience, including 3+ years managing Salesforce projects (Service Cloud, Sales Cloud, or similar). • Proven experience leading multi-system integration projects, ideally involving Salesforce and NetSuite (or other ERPs). • Strong understanding of Salesforce capabilities (Service Cloud, Omni-Channel, Flows, APIs, AppExchange). • Demonstrated ability to coordinate technical and non-technical teams in complex stakeholder environments. • Hands-on experience with Agile methodologies (Scrum, Kanban) and tools such as Jira or equivalent. • Exceptional organizational, communication, and leadership skills.

🏖️ Benefits

• Diversity Inclusion: Exavalu also promotes flexibility, adapting to the needs of employees, customers, and the business. It might be part-time work, working outside normal 9-5 business hours or working remotely. We also offer a welcome back program to help individuals return to the mainstream after a prolonged absence due to health or family reasons.