Application Engineer

Job not on LinkedIn

September 30

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Logo of EXFO

EXFO

Telecommunications • Hardware • Software

EXFO is a global leader in telecommunications technology, developing intelligent software and hardware solutions to test, monitor, and analyze the performance of telecommunications networks. Established in 1985, the company serves leading mobile network operators, hyperscalers, and transceiver manufacturers across 25+ countries. EXFO is recognized for its expertise in fiber optic, 5G, and cloud-native deployments, striving to enhance connectivity and meet high performance expectations in the telecommunications industry.

1001 - 5000 employees

Founded 1985

📡 Telecommunications

đź”§ Hardware

đź“‹ Description

• Act as trusted advisor and pre-sales technical manager for EXFO test & measurement solutions • Own pre-sales cycle: engage customers, support proposals, pricing estimates, resource requirements, timelines, SOW language, and acceptance test plans • Support sales team to close opportunities and achieve regional sales/business development objectives • Serve as technical interface between SEA customers, sales, product management, post-sale support, and R&D from HQ • Develop and deliver product presentations, demos, POC deployments and field trials • Ensure demo equipment deployment and adoption for trials; provide post-implementation onsite troubleshooting support • Maintain documented customer profiles and accurate CRM data for every quoted opportunity • Provide customer feedback to corporate HQ on features, issues, success stories, and competitive intelligence

🎯 Requirements

• 5+ years of experience selling in consultative, direct sales, and team environments • Degree in Telecommunications, Engineering (Electronics) or equivalent; Business degree an asset • Strong knowledge of fiber testing methodologies, high-speed transmission (100G/400G & above), optical spectrum, fiber monitoring, and wireless technology testing • Competent knowledge of reflectometry technology (OTDR) and ITU‑T standards for transmission system testing • Sound knowledge of transmission technologies: SDH, OTN, WDM, SyncE, PTP, CPRI, Fiber Channel • Strong knowledge in Fiber Optic Testing, PON, MPLS/IPVPN/Ethernet Technologies, DWDM • Telecom/Wireless/Wireline experience; telecom carrier (fixed line and wireless) knowledge • Familiarity with open global specifications (3GPP, 3GPP2) and wireless protocols (3G, 4G/LTE, 5G) • Competent knowledge and experience of network testing tools and monitoring systems • Familiar with MS Office, Visio, MS Project • Customer-facing experience; effective oral and written communication and presentation skills • Ability to combine technical mindset with understanding of customer business requirements and cross-sell products and services • Self-motivated, team player, self-starter, adaptable, strong planning and organizational skills • Ability and willingness to travel up to 50% • English proficiency (read/write/speak) mandatory; local languages advantageous • Any other combination of experience/studies will be considered

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