Expivia Interaction Marketing Group Inc.
201 - 500 employees
Founded 2011
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Expivia Interaction Marketing Group Inc. is a leading provider of AI-powered customer experience solutions through its contact center services. Based in the USA, they specialize in outsourcing customer engagement, offering both inbound and outbound marketing services. With a focus on high-end customer service and advanced technological integrations, Expivia is committed to enhancing customer satisfaction and operational efficiency for businesses of all sizes.
Customer Service Representative
🕒 July 17
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Expivia Interaction Marketing Group Inc.
201 - 500 employees
Founded 2011
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Expivia Interaction Marketing Group Inc. is a leading provider of AI-powered customer experience solutions through its contact center services. Based in the USA, they specialize in outsourcing customer engagement, offering both inbound and outbound marketing services. With a focus on high-end customer service and advanced technological integrations, Expivia is committed to enhancing customer satisfaction and operational efficiency for businesses of all sizes.
📋 Description
• Professionally answer inbound customer inquiries. • Listen carefully to understand each customer's needs. • Provide accurate information and connect customers with available community resources. • Research programs and services to best assist callers. • Accurately document customer interactions. • Maintain confidentiality while following company procedures. • Deliver an outstanding customer experience on every interaction.
🎯 Requirements
• High School Diploma or GED required. • Must currently reside in the state of Connecticut. • Previous customer service, call center, healthcare, human services, social services, or related experience preferred. • Strong computer and data entry skills. • Excellent verbal and written communication skills. • Reliable high-speed internet and a dedicated, distraction-free home workspace.
🏖️ Benefits
• 100% Remote Position • Competitive Pay: $18.00–$19.50 per hour • Paid Training from Day One • Health Insurance Available • Paid Holidays • Supportive Leadership & Team Environment • Ongoing Coaching & Development • Career Growth Opportunities
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