Financial Clearance Coordinator

November 4

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Expressable

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Healthcare Insurance • Wellness • Education

Expressable is an online speech therapy service that offers live, 1-on-1 sessions with experienced speech therapists from the convenience of home. Catering to individuals of all ages, Expressable focuses on a range of communication needs, including speech delay/disorder, language disorder, early language development, autism spectrum disorder, and social issues. Clients are matched with therapists who provide custom treatment plans and ongoing support. With an emphasis on practice at home, Expressable delivers research-based, flexible, and effective speech therapy designed to aid swift progress in communication skills.

11 - 50 employees

⚕️ Healthcare Insurance

🧘 Wellness

📚 Education

💰 $15M Series A on 2022-02

📋 Description

• Verify insurance and benefits to ensure timely financial clearance and accurate coverage documentation. • Manage prior authorizations and maintain complete billing documentation before services are rendered. • Serve as the main point of contact for client financial readiness and ongoing insurance support. • Monitor claim submissions and resolve denials, rejections, or pre-submission issues promptly. • Collaborate with Client Services, Clinical, and Operations teams to support scheduling and session readiness. • Provide responsive, accurate assistance to clients and internal partners on insurance and billing matters. • Identify and resolve workflow delays, ensuring next steps are clearly documented and completed. • Maintain thorough documentation and escalate complex payer or compliance issues as needed. • Ensure all work complies with company policies, HIPAA, and applicable regulations.

🎯 Requirements

• Associate’s degree or equivalent experience in healthcare administration, business, or a related field • 2–4 years of experience in medical insurance verification, prior authorization, or healthcare billing/revenue cycle operations. • Experience working with multiple payers, including commercial insurance, Medicaid and Medicare. • Familiarity with electronic health records (EHR), billing systems, or practice management software (e.g., Candid, Athena, Kareo). • Telehealth and multi-state healthcare experience strongly preferred. • Strong understanding of insurance benefits, authorizations, and claims processes. • Knowledge of HIPAA, healthcare compliance standards, and payer regulations. • Excellent attention to detail, accuracy, and documentation practices. • Strong analytical and problem-solving abilities; able to interpret payer responses and resolve issues independently. • Clear and professional written and verbal communication skills; customer-service oriented. • Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced, remote environment. • Proficiency with spreadsheets, shared documents, and collaboration tools (e.g., Google Workspace, Slack, Airtable).

🏖️ Benefits

• Exceptional paid time off policies that encourage and support life balance, including a winter break. • 401k matching to ensure our staff have what they need to enjoy their retirement • Health insurance options that ensure well being for the whole person and their family • Company paid life, short-term disability, and long-term disability coverage • Remote work environment that strives for connectivity through professional collaboration and personal connections