Senior Solutions Engineer

November 26

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Logo of F5

F5

Cybersecurity • SaaS • Enterprise

F5 is a technology company that specializes in application services and security, enabling organizations to optimize, secure, and control their digital applications. They offer a range of solutions that enhance application performance, availability, and security across any cloud environment.

5001 - 10000 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Post-IPO Equity on 2020-11

📋 Description

• Act as a trusted advisor providing technical expertise through Sales presentations, Solution designs, Solution demonstrations, and Proof of Concepts • Provide solution designs, and systems engineering configurations • Develop and Maintain a high level of technical knowledge of F5 product set, the relevant industry, and Sales aptitude • Design differentiating solutions and articulate technical and business value of F5 Solutions against competitors. • Design technical solutions that can solve customer business problems or create a new service offering • Participate in the development and support of content (presentations, WP’s, use cases…) for customers and partners • Participate in the writing and response to Government RFP across multiple agencies • Maintain knowledge of competitive landscape and share with peer group • Champion a collaborative, team-based environment, sharing standard methodologies and success and building lasting relationships • Effectively negotiate and pursue conflict resolution • Own or assist on Change Request (CR) and Customer Special Request (CSR) cases on behalf of customer • Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. • Perform other related duties as assigned • Customer support activities include: Can articulate the F5 Sales Strategy, Messaging, and positioning F5 value proposition for customer business objectives • Develop and maintain trusted advisor relationships with customer technology staff and management • Consistently provide elite customer service during pre-sales and post-sales activities • Can deliver sales pitch/whiteboards at CxO level through to detailed technical staff • Actively use Salesforce.com for each opportunity and named account • Partner with sales team to develop and manage Technical Account Plan and/or Territory Account Plans • Understand and effectively utilize F5 organizational resources • Actively utilize SE tools: CSR, Idea, HighSpot, Mainstreet, and others • Identify and qualify technical opportunities • Influence Sales strategy • Determine viability of opportunity and map out account political structure • Post sales activities include: Understand and follow critical issue process • Partner with the F5 Technical Support and customers/partners to resolve issues

🎯 Requirements

• 8+ years related industry experience in a dynamic high-tech environment with a BA/BS or equivalent work experience. • 5+ year pre-sales experience • System administrator skills with UNIX, Microsoft or application knowledge • Solid grasp of LAN and WAN networking protocols and technologies, including switching, routing, and security (e.g., Layer 4-7, firewall, DDoS, etc) • Industry trends and cycles • Excellent written and oral interpersonal skills • Excellent presentation skills. • Added Plus: Industry and F5 Networks-targeted technologies i.e. Application Delivery Control, Application Access Control, SSL intercept/inspection, and Web Application Firewall Security. • Good understanding of LTM, DNS, AWAF, AFM and DDoS • Application development experience with any of the following: Open source and public cloud technologies (Github, Ansible, AWS CFTs, Azure ARM templates, GCP, etc.) • Modern development methodologies (Agile, CI/CD) • Static and dynamic code analysis security technologies • Applications written or refactored for containers (Docker, Kubernetes, etc.) • Various scripting and programming languages and operating systems (tcl, Python, Assembly, C, Javascript, Node.js, Linux OS, etc.)

🏖️ Benefits

• More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits • F5 reserves the right to change or terminate any benefit plan without notice.

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