Customer Support Specialist

Job not on LinkedIn

2 days ago

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Logo of FSI

FSI

Healthcare Insurance • SaaS • Compliance

FSI is a company that provides solutions, tools, and support for maintenance operations, with a focus on healthcare maintenance management. FSI offers a cloud-based CMMS/EAM platform designed specifically for healthcare facilities, enabling hospitals to optimize their Facilities and Healthcare Technology Management (HTM) operations. Their products include compliance support, space management, virtual reality tools, and comprehensive reporting and analytics features. FSI serves various sectors including healthcare, education, manufacturing, and government, helping them streamline operations and maintain compliance. They integrate their solutions across third-party platforms to ensure accurate and reliable data management.

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

📋 Compliance

📋 Description

• Provide phone, email, and chat support for customers • Deliver training and consulting services • Conduct software testing and maintain call database • Communicate directly with customers to resolve issues

🎯 Requirements

• Associate degree or equivalent • 1-2 years related experience • Knowledge of Microsoft Office applications • Experience in healthcare organization is a plus

🏖️ Benefits

• Learning and development opportunities • Remote work options

Apply Now

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