Implementation Project Manager

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October 29

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FSI

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Healthcare Insurance • SaaS • Compliance

FSI is a company that provides solutions, tools, and support for maintenance operations, with a focus on healthcare maintenance management. FSI offers a cloud-based CMMS/EAM platform designed specifically for healthcare facilities, enabling hospitals to optimize their Facilities and Healthcare Technology Management (HTM) operations. Their products include compliance support, space management, virtual reality tools, and comprehensive reporting and analytics features. FSI serves various sectors including healthcare, education, manufacturing, and government, helping them streamline operations and maintain compliance. They integrate their solutions across third-party platforms to ensure accurate and reliable data management.

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

📋 Compliance

📋 Description

• Manage small to medium-sized customers through end-to-end successful implementations and launches, ensuring alignment with strategic goals. • Develop detailed project plans, timelines, and resource allocations. • Coordinate internal teams and external stakeholders to ensure seamless execution. • Project manage implementation tasks such as data migration, product training, and organizational roll-out strategies, coordinating internal resources as necessary. • Configure software Maintain a minimum of 70% productivity. • Monitor project progress, identify risks, and implement mitigation strategies. • Serve as the primary point of contact for clients during the implementation phase. • Conduct regular status meetings and provide clear, concise updates to stakeholders and team members in a timely manner. • Ensure all deliverables meet quality standards and client expectations. • Continuously improve implementation processes and methodologies. • Train customers on product and implementation configurations either onsite and/or virtual.

🎯 Requirements

• 3+ years of project management experience, ideally focused on SaaS or enterprise applications • Healthcare industry experience preferred • CMMS familiarity preferred • Knowledge of Regulatory Agency Standards (NFPA, Joint Commission) is a plus • Ability to work across various stakeholders including Users, Engineering, Quality Assurance, and Product Management • Proven ability to keep multiple projects on track at the same time, with strong attention to detail • Ability to triage & prioritize support requests against multiple projects with a focus on customer satisfaction • 4-year degree or equivalent work experience • PMP or similar certification preferred • Strong understanding of project management tools (e.g., MS Project, Asana, Jira, Smartsheet)

🏖️ Benefits

• Competitive salary • Health insurance • Flexible working hours • 401(k) matching • Professional development opportunities