HVAC Warranty Claims Coordinator

Job not on LinkedIn

🕒 July 9

🇺🇸 United States – Remote

💵 $15 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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Ferguson

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

🏭 Manufacturing

📦 Logistics

Construction • Manufacturing • Logistics

Ferguson is a leading supplier of plumbing and HVAC products for residential and commercial markets. The company offers a wide range of products including water heaters, plumbing parts, and HVAC systems, as well as various tools and cleaning supplies. Ferguson provides solutions for professionals in the plumbing and HVAC industries, ensuring they have access to the resources and expertise they need for both new construction and remodeling projects.

📋 Description

• Submitting eligible claims on various vendor portals & adhering to vendor rules, timelines & requirements • Issuing customer credit memos in Trilogie • Issuing debits as needed • Achieve the required submission goal daily/monthly • Researching/resolving any claim related issues • Daily communication with internal branch associates, external customers, and vendors • Detailed tracking of approved and denied claims • Assisting branches/customers with part returns • Reconciliation of vendor payments, customer credits, discrepancies • Participate in group Teams calls periodically • Participate in Bi-Annual audit reconciliations • Assist on special projects • Work overtime as needed during peak season

🎯 Requirements

• Ability to perform repetitive tasks with a high degree of accuracy • Solid computer skills including MS Office • Must be able to handle multiple vendor lines and their requirements and follow SOP’s • Comfortable dealing with internal associates, external customers, and vendors • Must be able to work independently

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Life insurance • 401(k) with company match • Mental health coverage • Gender affirming and family building benefits • Paid parental leave • Associate discounts • Community involvement opportunities