General Manager

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November 26

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Fictiv

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Manufacturing • Technology

Fictiv is a digital manufacturing platform that focuses on eliminating bottlenecks in new product development by providing an integrated network of people, processes, and platforms for sourcing custom parts. It offers a wide range of manufacturing capabilities, including CNC machining, injection molding, 3D printing, and more. Fictiv serves various industries such as aerospace, automotive, consumer products, medical, and robotics, aiming to accelerate development times and improve the quality of parts while providing transparency and control through instant quoting and order tracking.

201 - 500 employees

Founded 2013

💰 $100M Series E on 2022-05

📋 Description

• Develop and own the vision, operating model, and growth roadmap for Fictiv Local, in alignment with Fictiv Inc.’s strategic objectives. • Own and refine the franchise model architecture (legal, operational, financial, and brand standards). • Identify and prioritize target markets, shop segments, and customer verticals for franchise deployment. • Translate strategic goals into measurable OKRs and operational plans, with a relentless focus on profitable growth. • Develop scalable customer acquisition, retention, and cross-sell strategies for Fictiv Local Franchisees. • Build and execute the franchise acquisition and expansion playbook, including lead generation, qualification, negotiation, and onboarding. • Forge strategic partnerships with OEMs, distributors, trade associations, and capital providers to accelerate network expansion and the growth of Fictiv Local Franchisees. • Represent Fictiv Local at industry events, tradeshows, and thought leadership platforms to drive visibility and brand equity. • Establish operational standards, KPIs, and performance systems for franchisees to ensure consistency in quality, delivery, and profitability. • Lead initiatives around technology integration, process digitization, and data-driven performance management within the franchise network. • Ensure alignment between Fictiv’s digital infrastructure and local shop capabilities to deliver a seamless customer experience. • Build, lead, and mentor a high-performing cross-functional team across sales, operations, partner success, and marketing. • Foster a culture of accountability, innovation, and craftsmanship, grounded in Fictiv’s values of trust, transparency, and speed. • Attract and retain top talent from across the manufacturing and industrial technology ecosystem.

🎯 Requirements

• 10–15 years of experience in manufacturing, industrial services, or platform-based businesses, with at least 2 years in budget manager responsibility (ideally with P&L leadership ownership). • Proven success in go-to-market strategy, business development, or scaling B2B networks or franchises. • Strong understanding of the custom mechanical manufacturing ecosystem (CNC machining, injection molding, sheet metal, or related). • Established rolodex of relationships within precision machining, contract manufacturing, or industrial supply-chain circles. • Track record of building and leading high-performing teams across commercial and operational disciplines.

🏖️ Benefits

• Fictiv exists to help product innovators create. • Competitive salary • Flexible working hours • Professional development opportunities