Customer Care Specialist - Dutch Speaker

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February 21

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Finom

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Fintech • Finance • B2B

Finom is a fintech company offering comprehensive financial services for SMEs, freelancers, and companies. The platform provides tools for invoicing, expense management, and easy online account opening with added benefits like cashback and international IBAN accounts. Finom ensures data security through partnerships with banks like SolarisBank and Treezor, making it a fast and reliable service for business financial management.

501 - 1000 employees

Founded 2019

💳 Fintech

💸 Finance

🤝 B2B

📋 Description

• About Finom • Finom is a European tech startup headquartered in Amsterdam—and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. • Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. • Over the past two years, our team has fuelled exponential growth, securing $50 million in investments and propelling us into hyper-growth mode. • We’re on track to become a unicorn start-up by 2025, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). • Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France. • At Finom, we’re not just redefining the entrepreneurial experience—we’re empowering our employees to make a real difference. • Your work matters, and your impact extends far beyond product metrics. • We nurture innovation and an inspiring work environment where bold ideas thrive. • Elevate Your Journey in Fintech with Finom's Elite Customer Care Crew!

🎯 Requirements

• Fluent in English and Dutch: written and verbal communication at advanced level • A proactive go-getter who takes charge • Quick on your feet, ready to learn and adapt • Sporting a vibrant smile and radiant energy every day • People like to spend time with you. • You have worked in Customer Care for at least 1 year - Online, on the phone or face-to-face.

🏖️ Benefits

• Make a genuine impact on the product • Work in the EU • Become a stock options holder • Receive unwavering support and care • Work & Swim program