Collections Specialist

3 days ago

🌴 South Carolina – Remote

Although this job is listed in South Carolina, this company may be open to hiring remote in other states.

💵 $18 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

🦅 H1B Visa Sponsor

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First American

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Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

📋 Description

• Performs a variety of collection activities including collection calls, correspondence, negotiating payment plans, and maintaining records of communication • Provides customer service regarding collections issues • Researches and resolves issues with delinquent customers • Prepares and mails delinquent invoices to customers • Prepares weekly and monthly updates and status reports of outstanding delinquencies

🎯 Requirements

• High School diploma or equivalent • 3-5 years of high-volume commercial collections experience • Business to Business collections experience • Knowledge of billing and collections procedures • Knowledge of accounts receivable preferred • Knowledge of State and Federal Fair Debt Collections Laws • Excellent customer service skills • Ability to analyze and interpret medium to high complexity documents • Proficient in time management • Strong computer skills including all applications in Microsoft Office

🏖️ Benefits

• medical • dental • vision • 401k • PTO/paid sick leave • employee stock purchase plan