First American
Real Estate • Finance • Enterprise
First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.
10,000+ employees
Founded 1889
🏠 Real Estate
💸 Finance
🏢 Enterprise
Senior Collections Specialist
3 days ago
🌾 Iowa – Remote
🌲 North Carolina – Remote
+2 more states
💵 $20 - $27 / hour
⏰ Full Time
🟠 Senior
📞 Collections
🦅 H1B Visa Sponsor
First American
Real Estate • Finance • Enterprise
First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.
10,000+ employees
Founded 1889
🏠 Real Estate
💸 Finance
🏢 Enterprise
📋 Description
• Performs a variety of collection activities including collection calls, correspondence, negotiating payment plans, and maintaining records of all communication • Provides customer service regarding collections issues • Processes customer refunds and reviews account adjustments • Responsible for collection of highly complex/difficult accounts • Provides financial counseling to discuss and resolve debt situation within established limits
🎯 Requirements
• High School diploma or equivalent • Some college preferred • Typically requires 4 - 7 years of high-volume commercial collections experience • Excellent verbal and written skills with strong negotiation and active listening skills • Problem solving, time management, and organizational skills • Strong knowledge of billing procedures, collections techniques, and accounts receivable • Strong computer skills including Microsoft Office applications • Strong knowledge of state and federal Fair Debt Collections Laws • Experience with mainframe system Oracle or related operating systems
🏖️ Benefits
• Medical • Dental • Vision • 401k • PTO/paid sick leave • Employee stock purchase plan
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