Clinical Manager

🕒 July 13

🏈 Ohio, Michigan, +1 more states – Remote

🏈 Ohio – Remote 🚗 Michigan – Remote ☕ Washington – Remote

💵 $160k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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firsthand

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

🏥 Healthcare

🤝 Non-profit

🌍 Social Impact

💰 $28.1M Venture Round - Firsthand on 2023-02

Healthcare • Non-profit • Social Impact

firsthand is a community-based care organization that transforms access to medical, behavioral, and social support for people living with serious mental and physical health challenges by using guides with lived experience. The company provides peer-delivered services—connecting individuals to housing, transportation, medical care, benefits, and daily supports—while operating a HITRUST-certified platform (HelpingHand) to manage care coordination. firsthand emphasizes trust, lived experience, and improved outcomes through in-person guidance and resource navigation across multiple U. S. communities.

📋 Description

• Supervise and support a team of virtual and local nurse practitioners through chart reviews, 1:1s, and performance coaching. • Oversee virtual and local health guides in reviewing charts and meeting 1:1 with each direct report on a regular basis. • Collaborate with cross-functional colleagues to drive clinical quality, care coordination, and process improvement initiatives. • Ensure strong execution of firsthand’s clinical model services and operational goals. • Support a strong clinical and operations dyad partnership by meeting regularly with State Directors and Managers to lead, motivate, and inspire community teams. • Communicate and coordinate with community team leaders regarding Health Guide, Triage Nurse, and Psychiatric services. • Work closely with firsthand's Support team to develop and improve care delivery, clinical quality improvement processes, and outcomes that align with firsthand’s clinical model and strategies. • Provide part-time direct clinical care as appropriate, based on direct reports, non-clinical responsibilities and needs of the market.

🎯 Requirements

• Certified APRN in primary care • Certified in psychiatric nursing on the RN or APRN level • 5+ years clinical care in a primary or emergency care setting • Prior clinical operational leadership experience, including directly supervising clinicians • Working with and managing a population with challenges such as behavioral health and/or SUD conditions • Working as part of an interprofessional or interdisciplinary team • Developing and delivering educational programs to nurses and affiliated medical staff

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • 401(k) with a match • 16 weeks parental leave for either parent • 15 days/year vacation in your first year (increases to 20 days/year in your second year and beyond) • Supportive and inclusive culture