Relationship Manager

🕒 July 16

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $82.7k - $129.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Serve as the primary relationship lead for assigned clients and coordinate with internal partners to align communication, priorities, and operational support. • Develop and execute account plans that support revenue growth, profitable deal structures, and long-term client partnerships. • Identify, qualify, and advance pipeline opportunities that increase portfolio performance, contribution margin, and product adoption. • Lead contract renewals and renegotiations to secure favorable business outcomes and support client retention. • Build relationships across multiple client stakeholder levels and collaborate with internal subject matter experts to implement growth strategies. • Meet assigned revenue goals through renewals, cross-sell opportunities, and consultative solution positioning across the client portfolio. • Monitor client satisfaction, resolve business issues, and manage day-to-day portfolio activities to support retention and financial performance.

🎯 Requirements

• 8+ years of experience in relationship management, account management, or business development within payments, financial technology, or related financial services environments. • 8+ years of experience in healthcare and insurance client management, including supporting providers, payors, hospital systems, insurance companies, or benefit administrators. • 8+ years of experience growing large client relationships and executing cross-functional strategies to increase revenue, retention, and product adoption. • 8+ years of experience in merchant acquiring, biller solutions, omnichannel payments, issuing solutions, or related payment products. • Experience using Salesforce or a similar customer relationship management platform for pipeline management, account planning, and client activity tracking. • Bachelor's degree or higher in Business, Finance, Marketing, or related field or equivalent combination of education, related experience and/or military experience.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities