Relationship Manager

🕒 4 days ago

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Logo of Fiserv

Fiserv

10,000+ employees

Founded 1984

💸 Finance

💳 Fintech

🏦 Banking

Finance • Fintech • Banking

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Serve as the central point of contact for clients and internal teams (Sales, Marketing, Management) to streamline communication and operational resources. • Develop and execute comprehensive account plans focused on profitable deal constructs and innovative partnerships to drive incremental revenue. • Identify and build a robust pipeline of opportunities aimed at increasing partnership profitability and overall contribution margins. • Lead high-stakes contract renegotiations and renewals to secure long-term partnerships and deliver profitable outcomes. • Cultivate multi-level client relationships and leverage internal Fiserv networks to influence and implement growth initiatives. • Meet or exceed assigned sales quotas through proactive renewals and the cross-selling of products in collaboration with Subject Matter Experts (SMEs). • Drive "Likely to Recommend" scores and maintain retention through proactive issue resolution and deep strategic alignment. • Manage daily maintenance for the client portfolio under limited direction, ensuring all corporate goals for profit and customer satisfaction are met.

🎯 Requirements

• Bachelor’s degree or a combination of work, education, and military experience. • Minimum of 6 years of experience within Relationship Management. • 5+ years of experience in the healthcare space. • Experience managing, growing relationships, and implementing cross-functional strategy to drive revenue growth with large clients. • Experience working in the financial/technology industry.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

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