Clinical Operations Advisor

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October 10

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Force Therapeutics

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Healthcare Insurance • Software as a Service (CaaS) • Artificial Intelligence

Force Therapeutics is a healthcare technology company specializing in digital patient care, particularly for those undergoing musculoskeletal treatments. It offers a platform for orthopedic providers to enhance in-person care with automated digital touchpoints, improving patient engagement and recovery outcomes. Force Therapeutics aims to shift care to the home setting without reducing quality, supports compliance with CMS PROMs standards, and enables better data management with integration into Electronic Health Records (EHR). With a focus on patient education, they provide a robust library of clinically-validated content to tailor care towards individual recovery paths. The company is trusted by major healthcare organizations nationwide and aims to reduce clinical variation while enhancing provider efficiency through Clinical Intelligence.

51 - 200 employees

Founded 2010

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

💰 $21M Venture Round on 2018-11

📋 Description

• Clinical Account Management Support: You partner with your Client Success colleagues to create clients’ clinical strategies throughout the entire customer journey from implementation to renewals. This entails preparation for and participation in client meetings as well as follow up on specific clinical tasks. • Clinical Expertise and Guidance: You bring clinical expertise to assist health systems and providers measure, monitor, and improve care plans, according to evidence-based practices. You’ll use your deep understanding of the Force platform to be able to effectively answer providers’ questions related to protocol, content development, and optimization. • Operational Excellence and Service Automation: You will independently oversee implementations and ongoing clinical support functions with an eye toward identifying areas to create efficiency while delivering excellent outcomes. • Clinical Data Insights and Analytics: You are comfortable looking at and gleaning insights from data. You have a passion for leveraging your clinical expertise, research, and data, in combination with technology to drive success across your client base.

🎯 Requirements

• Experience in Health System Account or Patient Management: You bring 2-4 years of experience in health system account or patient management with an emphasis on clinical strategy. • Exceptional Communication and Leadership Skills: You are a clear, concise, and credible communicator, capable of leading discussions with clinical and executive stakeholders. Ability to guide and mentor others within your team. • Customer-centric Approach with Empathy and Trust-Building Skills: You have deep empathy for customer stakeholders. You are adept at building high-trust relationships by understanding and advocating for client needs, motivations, and challenges. • Clinical Expertise: You bring a degree in a clinical care specialty (i.e. nursing, PT / OT, PTA, COTA, other) to guide your strategic and clinical support of client protocols, best practices along with supporting product enhancements.

🏖️ Benefits

• Medical, Dental, and Vision Insurance: Comprehensive coverage to ensure you and your family's health needs are always met. • 401k Retirement Planning: To set you up for long-term financial security with a company match. • Pre-tax Commuter Benefits: Pre-tax option towards parking and transportation to help you get around town. • Generous PTO: Ample vacation time, unlimited safe and sick time, volunteer time off, and extra holidays, so that you take the time you need. • Summer Fridays: A nod to work-life balance, ensuring you get the most out of those sunny summer days. • Remote-Friendly Workplace: We believe doing your best work means providing the flexibility to do that work in the environment where you feel most productive.