Fortray Global Service Limited
With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services.
51 - 200 employees
Customer Care Analyst
Job not on LinkedIn
February 15
Fortray Global Service Limited
With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services.
51 - 200 employees
đź“‹ Description
• Address and resolve customer inquiries via email, phone, or chat in a professional and timely manner. • Build and maintain strong relationships with customers to enhance satisfaction and loyalty. • Collect, clean, and analyze data using statistical tools and software. • Generate insights from data to support business objectives and recommend improvements. • Prepare detailed reports and presentations for internal stakeholders.
🎯 Requirements
• Fresh graduates or candidates with a master's degree are encouraged to apply. • Strong communication skills with fluency in English (spoken and written). • Academic background or proven skills in data analysis and related tools (Excel, Python, SQL, Power BI, etc.). • Ability to manage multiple tasks and prioritize effectively. • Analytical mindset with attention to detail.
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