Senior AI Engineer

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October 24

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futureproof consulting

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Cybersecurity • B2B • Enterprise

futureproof consulting is a consulting firm focused on data, analytics, cybersecurity, and IT infrastructure. They provide advisory and implementation services to help organizations secure, manage, and derive value from their data and analytics platforms, and support enterprise infrastructure needs. Based in Říčany, Czech Republic, they operate as a B2B consultancy and publish contact and company details for client engagement.

1 - 10 employees

Founded 2015

🔒 Cybersecurity

🤝 B2B

🏢 Enterprise

📋 Description

• Lead and support the technical design of conversational AI and contact center automation solutions (e.g., Cognigy.AI, Kore.ai, telephony integrations , or similar platforms). • Act as the technical liaison between developers, architects, and business teams — ensuring alignment across design, delivery, and performance goals. • Manage and refine the product backlog , translating complex business needs into actionable user stories. • Evaluate new AI and RAG technologies to improve conversational experiences and agent productivity. • Drive knowledge sharing and best practices across the team. • Organize and lead cross-functional meetings , fostering collaboration and innovation. • Prioritize requests effectively while maintaining clear visibility of deliverables and timelines.

🎯 Requirements

• Strong technical background in Conversational AI, RAG (Retrieval-Augmented Generation), or Contact Center AI. • Hands-on experience with one or more: Cognigy.AI, Kore.ai, Google Dialogflow, Azure Bot Service, or telephony/IVR platforms. • Solid understanding of software delivery, APIs, integration patterns, and cloud environments. • Experience in agile delivery (Scrum, Kanban) and backlog management tools (Jira, Confluence, Zephyr). • Excellent communication and collaboration skills — able to translate between technical and non-technical audiences. • Proven ability to lead cross-functional teams in international, multicultural settings. • English fluency • Relevant certification (e.g., PSPO, CSPO) and a degree in Computer Science, Engineering, or related field preferred.

🏖️ Benefits

• Remote (International environment) • Contract Type: Freelance/B2B or Permanent • Language: English • Industry: Insurance Tech