Frontify
B2B • Productivity • SaaS
Frontify is a brand management platform that provides a unified digital space for organizing all brand assets. It offers tools for digital asset management (DAM), brand guidelines, and design templates. Frontify helps companies maintain consistency in their branding efforts by allowing easy collaboration and access to up-to-date digital materials. With integrations across various tools, Frontify aims to streamline brand management for brand teams, marketing teams, designers, developers, and more.
201 - 500 employees
Founded 2013
🤝 B2B
⚡ Productivity
☁️ SaaS
💰 $50M Series C on 2021-09
Customer Success Manager
Job not on LinkedIn
April 16
🗣️🇩🇪 German Required
Frontify
B2B • Productivity • SaaS
Frontify is a brand management platform that provides a unified digital space for organizing all brand assets. It offers tools for digital asset management (DAM), brand guidelines, and design templates. Frontify helps companies maintain consistency in their branding efforts by allowing easy collaboration and access to up-to-date digital materials. With integrations across various tools, Frontify aims to streamline brand management for brand teams, marketing teams, designers, developers, and more.
201 - 500 employees
Founded 2013
🤝 B2B
⚡ Productivity
☁️ SaaS
💰 $50M Series C on 2021-09
📋 Description
• We're all about helping brands turn ideas into impact. • Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. • Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands. • With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. • You’ll drive our customer happiness to a new, all-time high by advising and guiding a wide variety of brands. • Over time, you’ll build up trustful, strategic relationships that fuel our fast-growing business.
🎯 Requirements
• You’re based in Switzerland and open to visiting our St. Gallen HQ occasionally. • You bring 2–3+ years of experience in Customer Success, Account Management, or Business Development—ideally in SaaS. • You’re skilled at onboarding and naturally drive product adoption, engagement, and satisfaction. • You’re familiar with key success metrics like Adoption Rate, Net Revenue Retention, CLV, NPS, and Churn Rate. • You’re a strong communicator and relationship-builder, both internally and externally. • You’re confident in tech and enjoy finding smart ways to automate where it counts. • People describe you as authentic, motivated, and accountable. • You speak English and German fluently.
🏖️ Benefits
• At least 5 weeks of holiday (PTO) • Paid educational and well-being days off • Home office setup budget • Annual salary review • Localized benefits • Invite to our summer company meet-up in Switzerland
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