Senior Engineer

Job not on LinkedIn

July 10

Apply Now

Receive Emails with Similar Jobs

Frontline Managed Services

WebsiteLinkedInAll Job Openings

B2B • Cybersecurity • SaaS

Frontline Managed Services is a global provider specializing in Revenue Cycle and Managed IT Services tailored for legal and professional services firms. With a focus on leveraging advanced technology to enhance service delivery, the company offers scalable solutions aimed at improving revenue, profitability, and operational efficiency for firms worldwide. Their innovations are particularly attuned to the specific needs of the legal sector, providing comprehensive support that includes IT legal operations, cybersecurity, network monitoring, and application development. Frontline Managed Services integrates state-of-the-art technology platforms and possesses extensive expertise to help legal firms achieve superior market performance and profitability.

1001 - 5000 employees

🤝 B2B

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Lead the technical delivery of iManage products within enterprise projects, ensuring adherence to project timelines and quality standards. • Collaborate closely with clients and team members to understand business processes and requirements, offering valuable insights and recommendations for optimal solutions. • Serve as a subject matter expert and trusted advisor on iManage products, providing guidance and support to clients throughout the implementation process and beyond. • Contribute to the continuous improvement of our implementation methodologies and best practices. • Take ownership of your career path within our Professional Services organization, actively seeking opportunities for growth and development. • Providing technical expertise on consulting engagements in all stages including planning, analysis, design, deployment, and testing stages of a project with a focus on data migration and transformation. • Running successful data migrations in line with migration design specifications, identifying and addressing data anomalies. • Assessing customer requirements, clarifying the client’s system specifications, understanding their work practices, and the nature of their business to formulate technical solution design. • Conducting product demonstrations in support of business cases, providing best-practice advice to clients, and functioning as a trusted advisor. • Building and deploying solutions in line with design specifications. • Creating client deliverables such as presentations, build, deployment guides, and task lists. • Delivering knowledge transfer sessions to customers and other team members. • Presenting progress reports to the Project Manager or customer teams. • Maintaining a working knowledge of current and trending technologies both internally and within the industry, and their applicability to the organization. • Developing a close working relationship with Engineering, Sales, and Support teams to foster collaboration and teamwork. • Providing feedback on product usage, features requested at customer sites to our Engineering teams so as to influence future roadmap direction. • Supporting case study development and providing lessons learned feedback to the project team. • Assist with scoping, pricing, and proposals.

🎯 Requirements

• iManage Cloud Fundamentals Certification REQUIRED • Strong understanding of document and email management processes. • Proficiency in relevant technologies and platforms, such as iManage Work, iManage Control Center, iManage Security Policy Manager, etc. • Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders at all levels. • Proven track record of delivering successful, business-critical solutions. • Ability to work independently as well as part of a collaborative team environment. • Relevant certifications