Customer Experience, Operations Support

Job not on LinkedIn

October 21

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Fusion AI Labs

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AI • B2B • Software

Fusion AI Labs is a technology company specializing in web and mobile app development, brand building, and artificial intelligence solutions. Their services encompass AI agent development, workflow automation, and chatbot creation, designed to enhance customer interactions and streamline business processes. With a commitment to innovation and excellence, Fusion AI Labs offers tailored solutions in areas such as enterprise resource planning, financial management, and customer relationship management.

11 - 50 employees

🤝 B2B

📋 Description

• Respond to customer inquiries with speed, empathy, and accuracy • Support order processing, tracking, and issue resolution • Coordinate with internal teams to ensure smooth and timely fulfillment • Identify and escalate recurring issues or operational bottlenecks • Maintain high service standards and ensure a positive customer experience

🎯 Requirements

• Strong communication and problem-solving skills • Experience in customer support, e-commerce, or operations • Highly organized, reliable, and comfortable working independently • Flexible availability, including evenings, early mornings, and weekends • Excited to join an early-stage, fast-paced startup and grow with us

🏖️ Benefits

• Opportunity for expanded hours and long-term engagement