Network Solutions Engineer

August 21

Apply Now

Receive Emails with Similar Jobs

gaiia

WebsiteLinkedInAll Job Openings

B2B • Telecommunications • Software

gaiia is the simplest platform designed to run Internet Service Providers (ISPs) by offering an all-in-one solution for billing, operations, automation, and customer management. The platform includes features such as a billing engine, customer portal, inventory and fulfillment management, network monitoring, workforce scheduling, and reporting and analytics. By prioritizing a customer-first approach, gaiia aims to streamline operations and enhance the customer experience while increasing profitability and reducing churn.

51 - 200 employees

Founded 2023

🤝 B2B

📡 Telecommunications

📋 Description

• Network Discovery and Architecture: Conduct deep discovery sessions to understand customers’ existing network environments, including CPE, access, transport, core, and OSS/BSS layers. Document network topologies and integration points with clarity, highlighting constraints, dependencies, and design assumptions. • Design and steer future-state architectures that align with gaiia’s platform and customer business goals. • Technical Solutioning: Collaborate with Sales Engineers and Account Executives to support technical discovery and qualification of prospects. Translate customer network requirements into tailored solutions that showcase the value and feasibility of gaiia’s platform. Help customers and internal stakeholders understand trade-offs and priorities when designing around a mix of new and legacy infrastructure. • Implementation Guidance and Internal Leadership: Provide architecture oversight and clarification during onboarding and implementation phases. Build an efficient and repeatable process for network scoping, deep dive, solution alignment, and implementation. Act as a subject matter expert for internal teams needing context on customer network design and implementation considerations. • Partner with Product and Engineering to influence roadmap direction based on real-world customer network needs. • Drive a team of highly-skilled software engineers to develop network provisioning automations based on your designs.

🎯 Requirements

• Bachelor's degree in a relevant field (e.g., Computer Science, Network Engineering), or equivalent practical experience, along with industry certifications. • Deep knowledge of the telecom industry and network engineering. • 5+ years experience as a Network Engineer, Solution Architect, Sales Engineer or similar role within the broader B2B SaaS industry. • Excellent presentation and communication skills, with the ability to effectively articulate technical concepts to both technical and non-technical audiences. • Ability to build and maintain strong relationships with customers and internal stakeholders. • Self-motivated, proactive, and results-oriented with a passion for technology and innovation.

🏖️ Benefits

• Flexible 25-days of vacation. • Stock Options Plan. • Group Insurance. • Telemedicine. • Life Spending Account. • GRSP. • Flexible working hours & all-remote work. • Equal-opportunity employer committed to inclusivity and diversity. • Fully remote workplace with accessible technologies. • Accommodation support during the application process (Accessible Canada Act and human rights legislation).