Senior Product Designer

Job not on LinkedIn

🕒 June 24

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

gaiia

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🤝 B2B

📡 Telecommunications

B2B • Telecommunications • Software

gaiia is the simplest platform designed to run Internet Service Providers (ISPs) by offering an all-in-one solution for billing, operations, automation, and customer management. The platform includes features such as a billing engine, customer portal, inventory and fulfillment management, network monitoring, workforce scheduling, and reporting and analytics. By prioritizing a customer-first approach, gaiia aims to streamline operations and enhance the customer experience while increasing profitability and reducing churn.

📋 Description

• Design end-to-end experiences for gaiia’s operational platform, from early concepts and prototypes to polished, shipped UI. • Partner with product and engineering to frame ambiguous problems, set direction, and translate strategy into clear scopes, strong interaction models, and durable design decisions. • Use research and rapid iteration to make complex workflows simpler, faster, and more trustworthy. • Help shape squad priorities by clarifying tradeoffs, defining what success looks like, and aligning stakeholders around the best path forward. • Build and evolve our design system so teams can ship consistently high-quality experiences as the product scales. • Use AI thoughtfully to explore more options, validate decisions sooner, and increase the impact of your work. • Partner with QA to review and validate designs through testing, clear specs, edge cases, and acceptance criteria. • Raise the bar on craft, accessibility, and clarity by sweating the details that make software feel effortless. • Help level up the team by sharing feedback, mentoring, and raising the quality bar through design reviews and collaboration.

🎯 Requirements

• 8+ years of product design experience, with a portfolio that shows strong craft and clear thinking. • Experience designing complex B2B web applications, especially across operational domains like Billing & Notifications, CRM, Product Catalog, Inventory/Fulfillment, Network & Geo, and platform tooling (including AI-powered product surfaces). • Proficiency with modern design and prototyping tools (Figma, FigJam) and comfort using AI tools in your workflow (e.g., Claude) alongside user testing tools. • Strong grasp of user-centered design principles, and the ability to translate customer needs into simple, high-quality experiences. • Experience planning and running research (interviews, usability testing) and using insights to iterate. • Familiarity with mixed-method research, experimentation (A/B testing), and agile product development. • Clear, structured communication and the ability to build alignment across design, product, and engineering. • Comfort working in fast-moving, highly iterative environments where ideas evolve through open dialogue and shared work. • Strong design leadership: you bring a point of view, align teams, and own outcomes through follow-through. • Strong problem-solving skills and the ability to context-switch across multiple streams of work. • Openness to feedback, with a willingness to refine, rethink, and reimagine your work. • Bachelor’s degree in user experience design or a related field is a plus.

🏖️ Benefits

• Flexible 25 days of vacation. • Stock Options Plan. • Group Insurance. • Telemedicine. • Life Spending Account. • Employee-sponsored RRSP. • Flexible working hours & all-remote work.