ITIL Automation – Orchestration Engineer

Job not on LinkedIn

🕒 May 19

🇺🇸 United States – Remote

💵 $144.5k - $195.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• streamline and modernize service delivery across ITSM platforms • design automations, integrate systems, and build orchestration workflows that accelerate mission outcomes and reduce operational friction across Defense programs • Build automated workflows that streamline ITIL/ITSM processes (Change, Incident, Request, CMDB, etc.) • Integrate platforms such as ServiceNow, cloud services, monitoring tools, and DevSecOps pipelines • Develop reusable automations that reduce toil and improve service quality across the enterprise • Collaborate with service owners to translate ITIL processes into actionable automated workflows • Implement orchestration that connects infrastructure, applications, and support systems • Contribute to broader modernization initiatives by standardizing automation best practices

🎯 Requirements

• 8 + years of related experience • US Citizenship Required • Strong experience with ITSM platforms (ServiceNow preferred) • Hands‑on experience building automations, REST integrations, and workflow orchestration • Solid understanding of ITIL processes and service management fundamentals • Strong scripting skills (Python, JavaScript, PowerShell) • Experience integrating cloud platforms, monitoring tools, and CI/CD systems • Ability to work across teams to define automation needs and deliver practical solutions • Candidate must possess active SECRET clearance, and the ability to obtain TOP SECRET/SCI. • Batchelors and 8 years of progressive work experience.

🏖️ Benefits

• medical plan options, some with Health Savings Accounts • dental plan options • vision plan • 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match • full flex work weeks where possible • a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave • 15 days of paid leave per calendar year to be used for vacations, personal business, and illness • additional 10 paid holidays per year • Paid Family Leave program providing a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees • short and long-term disability benefits • life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance