Field Engineer 2, Vascular

Job not on LinkedIn

September 28

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Logo of GE HealthCare

GE HealthCare

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

10,000+ employees

Founded 1892

💊 Pharmaceuticals

📋 Description

• Perform timely and accurate preventative maintenance of medical equipment to ensure optimal delivery of healthcare services • Perform troubleshooting, service repairs and installations of moderate complexity on vascular and other modalities • Lead communications with customers and serve as escalation point for customer related concerns, including installations • Own customer issues from dispatch or identification of issue to resolution • Lead installations, validations, maintenance, and service repair needs on designated equipment • Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction • Adhere to company policies, procedures and hospital protocols; document all work performed daily, including debriefing, metrics and ordering parts • Partner with the customer and/or the sales team to recommend value-added services and assist with contract and on demand revenue growth • Utilize the GEHC escalation process and work with region and national support to define and implement corrective action plans

🎯 Requirements

• Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment • OR High school diploma/GED and 6 years of relevant experience • Technical capabilities in vascular and other modalities as assigned, including troubleshooting, repair and installation • Must have and maintain a valid Driver’s License • Experience with Web applications as well as Microsoft suite of products • Legal authorization to work in the U.S.; employer will not sponsor employment visas • Ability to be available after hours and/or work a rotating on-call schedule including weekends • Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction • Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time • Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity

🏖️ Benefits

• Competitive benefits package, including medical, dental, vision • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Performance based incentive compensation (cash bonus(es) and/or long term incentives (LTI)) • Relocation Assistance Provided: Yes • Professional development and career growth opportunities

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