Director of Operations, ABA

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November 5

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Genesis Global Workforce Solutions

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Recruitment • B2B • HR Tech

Genesis Global Workforce Solutions is a recruitment agency dedicated to connecting employers with suitable candidates to fill workforce needs. They specialize in providing staffing solutions across various industries, ensuring that businesses find the right talent for their operational requirements.

201 - 500 employees

Founded 1999

🎯 Recruiter

🤝 B2B

👥 HR Tech

📋 Description

• Partner with the COO to implement operational strategies that align with the company’s mission, growth objectives, and compliance standards. • Oversee day-to-day operations across multiple states, ensuring adherence to all local, state, and federal regulations, payer requirements, and ABA-specific compliance mandates. • Develop and monitor KPIs across clinical, administrative, and financial operations. Drive accountability through data-driven decision-making and continuous process improvement. • Provide direct supervision to regional directors, clinical operations leads, and administrative managers. Foster a culture of collaboration, transparency, and professional development. • Collaborate with the COO and CFO to oversee budgets, forecast growth, and track profitability. Ensure efficient resource allocation and identify opportunities for operational optimization. • Evaluate and implement operational systems and technologies that enhance scheduling, billing, payroll, EVV, and reporting efficiencies across states. • Maintain full compliance with Medicaid, insurance, and behavioral health regulatory requirements, ensuring documentation, credentialing, and audit readiness. • Assist with opening new service areas, licensing, and payer contracting. Develop scalable infrastructure and standardized procedures to support expansion.

🎯 Requirements

• Bachelor’s degree in Business Administration, Healthcare Management, or related field (Master’s preferred). • 7+ years of operational leadership experience in behavioral health, ABA, or healthcare administration. • Proven experience overseeing multi-state operations or multi-site organizations. • Strong knowledge of Medicaid, insurance billing, and compliance frameworks related to ABA or behavioral health services. • Demonstrated success in organizational scaling, system implementation, and performance management. • Exceptional leadership, analytical, and communication skills. • Ability to manage teams remotely and build strong cross-functional relationships.