Senior Salesforce Developer

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

Artificial Intelligence • SaaS • Telecommunications

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Design, develop, and implement Salesforce solutions across core CRM and CPQ • Collaborate with Technical Leads and BSAs to translate business requirements into technical designs and deliverables • Support development and maintenance of integrations between Salesforce and downstream systems such as Zuora, middleware, and other enterprise platforms • Develop and maintain Apex code, Lightning components, and configuration-based solutions following established standards • Participate in code reviews, ensuring adherence to development standards • Support unit testing, system testing, and defect resolution • Assist in troubleshooting and resolving production issues • Contribute to release activities, including deployment support, validation, and post-release monitoring • Maintain technical documentation • Collaborate with QA and other teams to ensure system functionality and data integrity

🎯 Requirements

• 5-8 years of experience in Salesforce development • Strong experience with Apex, SOQL, Lightning Web Components (LWC), and Salesforce Flows • Experience working with Salesforce integrations, including APIs, middleware, and asynchronous processing • Solid understanding of Salesforce data model, security model, and platform capabilities • Experience supporting enterprise systems with high data volume and complex workflows • Strong problem-solving and debugging skills • Ability to work effectively in a cross-functional, agile environment • Good communication skills

🏖️ Benefits

• great benefits and perks like larger tech companies • independence to make a larger impact on the company • ownership of their work