Bilingual Agent, Spanish/English

Job not on LinkedIn

October 21

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Genius Agency

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B2B • eCommerce

Genius Agency is a Houston-based digital marketing agency offering full-service online growth solutions including SEO, social media marketing, website and eCommerce development, mobile app development, UI/UX design, and branding. Founded in 2017, the agency focuses on data-driven strategies to increase organic traffic, lead generation, and conversions for startups, SMEs, and enterprises, with expertise in WordPress, Shopify, custom development, and cross-platform mobile apps. Genius Agency positions itself as a results-oriented partner providing end-to-end digital marketing, design, and development services.

1 - 10 employees

Founded 2017

🤝 B2B

🛍️ eCommerce

📋 Description

• Assisting customers who require towing and roadside assistance services • Handling inbound and outbound calls • Coordinating with drivers • Providing timely updates to customers

🎯 Requirements

• Fluent in both Spanish and English • Strong communication and customer service skills • Experience in a call center or dispatching environment is an advantage • Ability to handle emergency or high-pressure situations calmly and efficiently • Excellent listening and problem-solving abilities • Basic knowledge of towing, roadside assistance, or transportation services is preferred • Proficient in using computers, CRM systems, and online communication tools • Must be organized, detail-oriented, and reliable • Capable of multi-tasking and managing multiple calls or service requests at once • Willingness to work flexible schedules, including weekends or holidays if required • A professional and empathetic attitude toward customers at all times • Stable internet connection and a quiet work environment

🏖️ Benefits

• 100% remote job working in the comforts of your home • Non-toxic environment • Growth potential