Associate Claims Clinical – Care Advocacy

🕒 July 22

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Logo of Genworth

Genworth

1001 - 5000 employees

Founded 1871

⚕️ Healthcare Insurance

💸 Finance

🛡️ Insurance

💰 Post-IPO Debt on 2018-03

Healthcare Insurance • Finance • Insurance

Genworth is a financial services company that focuses on helping individuals and families navigate the challenges and costs associated with aging, especially long-term care. The company offers a variety of insurance products, including long-term care insurance, life insurance, and annuities, as well as services like CareScout, which provides access to high-quality home care agencies. Genworth is committed to social responsibility and community involvement, with a strong focus on quality of care and comprehensive support for policyholders. They provide tools and resources to plan and manage care costs effectively and have a robust customer service operation to handle claims and inquiries.

📋 Description

• Provide subject matter expertise on local and state level programming and resources for aging adults and their caregivers • Provide education and resources to aging individuals seeking assistance with care options and navigating challenges • Conduct consultations with older adults and caregivers on aging services and supports • Report qualitative and quantitative data to the digital product and design teams • Review new product features before they are released to consumers to identify improvements or potential issues

🎯 Requirements

• Minimum of 5 years total relevant work experience in Geriatric Case management • Ability to demonstrate knowledge in Area Agency on Aging offerings/resources, Home and Community based programming and eligibility criteria, Medicaid and Medicare • Knowledge of discharge planning process and considerations, local resources for elder law and estate planning • Proven track record of applying qualitative and quantitative analysis to problem solving • Experience interacting with senior management, team members, and other stakeholders • Strong written, spoken and listening communication skills • Highly collaborative, results driven, team player • Nice to have: Experience or understanding of Long-Term Care Insurance products • GCM or CCM certification • Long term care experience • Ability to operate in an entrepreneurial environment • Experience working within startups and contributing to their rapid growth

🏖️ Benefits

• Competitive Compensation & Total Rewards Incentives • Comprehensive Healthcare Coverage • Multiple 401(k) Savings Plan Options • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave • Disability, Life, and Long Term Care Insurance • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) • Caregiver and Mental Health Support Services

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