GitBook
Let's face it - writing and maintaining documentation is hard work.
11 - 50 employees
đ° Seed Round on 2016-07
Solutions Engineer
Job not on LinkedIn
20 hours ago
GitBook
Let's face it - writing and maintaining documentation is hard work.
11 - 50 employees
đ° Seed Round on 2016-07
đ Description
âą Be the technical expert for sales and prospects, deeply understanding the GitBook product âą Joining customer calls to understand the deepest 'why' behind their product needs & requests âą Distill down feedback and relay customer insights to our product team âą Manage large-scale content migrations âą Onboard customers onto our more technical features (e.g. Git sync, OpenAPI, Adaptive content) âą Build out custom integrations to unblock customer adoption âą Identify opportunities for scaling your efforts to our wider customer base via documentation and guides, ensuring clarity on best practices and product capabilities
đŻ Requirements
âą 3-5 years experience in client-facing roles, including technical consulting, product demonstrations, and implementation support âą Strong understanding of OpenAPI specifications, API design principles (including RESTful APIs, Swagger, and OAuth2), GitHub, and common web technologies âą Proficiency in programming languages such as JavaScript, or similar, with the ability to work on API integrations and custom implementations âą Deep understanding of GitHub and CI/CD pipelines âą You are customer-centric and data-driven, think analytically and are able to rightsize your efforts based on customer/business needs âą Strong communication skills to explain technical concepts to non-technical stakeholders effectively âą Native English speaker
đïž Benefits
âą Professional development opportunities
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