Senior Learning Experience Designer

November 21

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GitLab

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Artificial Intelligence • Enterprise • SaaS

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-11

📋 Description

• Design and develop high-quality educational content, including instructor-led and digital courses, presentations, hands-on labs, and assessments that meet defined learning outcomes • Use your instructional design expertise to review courses, recommend improvements, and help enhance our learning offerings • Apply instructional design methodologies and adult learning principles to create compelling, effective training solutions • Collaborate with subject matter experts (SMEs), curriculum developers, and cross-functional teams (e.g., Sales, Engineering, Support, and Professional Services) to ensure content aligns with product updates and business goals • Partner with other team members to design, plan, develop, analyze, and maintain engaging learning experiences that support self-paced, virtual delivery formats • Contribute to the development and maintenance of technical systems, tools, and environments that support scalable and consistent training programs • Assist in the development of certification and accreditation exam content, including item writing and scoring rubrics criteria • Continuously improve and iterate on content based on learner feedback, new product features, and evolving best practices • Stay informed on GitLab's latest features and ensure content remains accurate and up to date

🎯 Requirements

• 5+ years experience in enterprise customer-facing roles such as curriculum developer, instructional design, technical trainer, or consulting engineer (ideally in a subscription/SaaS environment) • Strong understanding of adult learning principles, instructional design models, and learning theories • Proficient with eLearning tools such as Articulate Rise, Storyline, Captivate, Clueso, and Camtasia, as well as productivity tools including Adobe Acrobat, Google Suite, and Microsoft 365 • Hands-on experience with GitLab CI/CD, security features, and DevSecOps workflows, along with familiarity with the software development lifecycle, DevOps practices, and cloud-native technologies (e.g., Kubernetes, containers, microservices); GitLab certification(s) strongly preferred • Skills in graphic design or multimedia development (e.g., videos, slide decks, job aids) • Knowledge of Learning Management Systems (LMS) and familiarity with eLearning standards such as xAPI and SCORM • Excellent communication and collaboration skills • Experience designing and delivering curriculum to large enterprise audiences • Familiarity with open-source communities and software • Relevant certifications (e.g., GitLab Certified Professional, Microsoft Certified Trainer)

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support