Senior Client Manager

November 25

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Logo of NTT

NTT

Artificial Intelligence • Telecommunications • Technology

NTT is a global technology leader with a 150-year history of innovation, specializing in pioneering artificial intelligence, infrastructure, and data center technologies. The company focuses on consulting and IT services, mobile solutions, and smart technology, aiming to create a sustainable and connected future. NTT is committed to research and sustainable technology innovations, contributing to societal well-being and the planet's prosperity.

10,000+ employees

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3. • Pursues leads identified by aligned Lead Generation/Business development representatives. • Minimizes churn and maximizes retention in assigned accounts. • Drives client satisfaction throughout the entire lifecycle of the clients’ buying process. • Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions. • Influences and works closely with vendors/partners to achieve required results. • Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast. • Develops open and effective channels of communication with each client within the assigned account. • Encourages revenue growth by inspiring clients to additional services. • Becomes the reliable point of contact for clients required to establish a strong business relationship. • Takes ownership of a range of accounts within the assigned segments.

🎯 Requirements

• Advanced experience in a global partner management role. • Advanced experience in a sales environment and/or customer service role. • Advanced experience in the IT or professional services industry with a focus on business development and/or sales. • Advanced experience driving alignment to a common vision and working across multiple stakeholders to achieve sales growth. • Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services. • Advanced experience gained in a similar client manager role. • Advanced experience working with Salesforce.com contact platform. • Relevant vendor certifications would be advantageous. • A bachelor’s degree or equivalent in business or a sales-related field.

🏖️ Benefits

• medical • dental • vision • life insurance • supplemental life insurance • spouse and child life insurance • STD • LTD • Flex Spending Accounts • 401(k) retirement plan

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