Communications and L&D Coordinator

🕒 June 16

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Global Overview

51 - 200 employees

📣 Marketing

🛍️ eCommerce

👥 B2C

Marketing • eCommerce • B2C

Global Overview is a full-service agency specializing in supporting Amazon businesses. Founded in 2008, it focuses on helping brands achieve long-term success on Amazon and other eCommerce platforms by driving profitability, increasing market share, and building brand equity. The company's services include advertising strategies tailored for Amazon and other eCommerce channels, building foundational partnerships, and customizing strategies that blend technology and human touch. Global Overview operates globally with locations in Minneapolis, Seattle, and London.

📋 Description

• Partner with SMEs and functional leads to translate complex processes into clear, audience-appropriate content • Design and develop learning experiences — e-learning modules, facilitator guides, job aids, and microlearning — applying instructional design principles to ensure content is engaging and outcome-aligned • Assist in maintaining Learning Management System (LMS) organizing and uploading content, as well as tracking and reporting on usage metrics • Coordinate scheduling and logistics for live and virtual training sessions, including facilitator prep and post-session follow-up • Leverage AI tools to increase efficiency across writing, research, and content development workflows • Support new tool and process rollouts with adoption-focused training materials • Maintain content libraries, document templates, and version control • Manage training calendars (i.e. - Focus Fridays) with communicate guidelines and calendar holds • Draft, edit, and distribute internal communications — owning clarity, tone, and consistency across all channels • Manage distribution lists and the internal communications calendar • Own end-to-end production of the quarterly All Hands deck, coordinating stakeholder content and ensuring materials are polished and on time • Develop and manage GO’s content calendar, creating case studies, blog posts, whitepapers, social content, and award submissions into compelling, brand-aligned pieces • Manage end-to-end logistics for conferences and external events: travel, registration, materials shipping, and booth needs • Plan and execute internal events — team summits, offsites, happy hours — including venue, catering, AV, and attendee communications • Build and maintain processes for tracking internal tool usage and sentiment metrics, delivering reporting on these metrics to key stakeholders and leadership • Aggregate team feedback and survey data into actionable insights that key stakeholders and leaders can evaluate to strengthen adoption. • Track project timelines and proactively flag risks • Act as point of contact for additional inbound Performance Enablement requests outside of daily L&D functions, coordinating with the Dir of Communications & Trainings about priorities and next steps.

🎯 Requirements

• Bachelor's degree • 2+ years in a corporate environment supporting L&D processes, content development, MarCom activities, event coordination, or related functions • Strong writing skills across formats — training materials, internal communications, marketing content, and documentation • Experience with project coordination: managing multiple priorities, tracking deadlines, and keeping cross-functional stakeholders aligned • Comfortable working in ambiguous environments — able to build structure, define processes, and move work forward without a clear playbook • Proficiency with Microsoft Office and working knowledge of AI tools • Ability to analyze feedback and program data and translate findings into actionable recommendations

🏖️ Benefits

• Medical • Dental • Vision • Bonus • PTO • 401K

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