Senior Security and IT Operations Engineer

September 9

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Glooko

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Healthcare Insurance • SaaS

Glooko is a healthcare technology company that specializes in providing connected care solutions for individuals with diabetes and related chronic conditions. The company offers a platform for remote patient monitoring and improved healthcare outcomes, integrating with diabetes, fitness, and biometric devices. Glooko is known for its easy integration with electronic medical record systems, supporting healthcare professionals and patients across more than 30 countries and in over 8,000 hospitals and clinics. Their solutions are designed to provide personalized diabetes management, ensuring high standards of security, quality, and compliance. Glooko's platform is trusted to enhance patient insights, improve quality of care, and maintain patient data privacy.

51 - 200 employees

Founded 2010

⚕️ Healthcare Insurance

☁️ SaaS

💰 $30M Series D on 2021-03

📋 Description

• Configure, implement, and maintain various IT infrastructures across a primarily cloud-based organization. • Configure and manage user accounts and applications through identity access management systems such as single sign-on and multi-factor authentication. • Configure and maintain computer assets through a mobile device management system. • Manage a virtual private network system through user administration and system administration. • Implement and manage an antivirus system by deploying agents on endpoints, updating Antivirus policies, and reporting or resolving alerts. • Administrate enterprise-level workspaces such as Google Workspace and Microsoft Office. • Assist Glooko employees with IT procedures, such as onboarding and offboarding, installation of new applications, migrations to new hardware, and more. • Maintain asset management records by updating inventory information on both hardware and software. • Work primarily in a MacOS-based environment with some support for Windows devices and mobile devices • Maintain project documentation through project tracking software such as Jira.

🎯 Requirements

• Bachelor’s degree in information technology, information systems, computer science, or related field. • 8+ years of experience working with enterprise systems in an administrative, support, or management role. • Comptia, Cisco, or other professional certifications are a plus. • Working knowledge of Google Suite, Microsoft Office, Okta, Jamf Pro, VMWare, Jira, and Sophos.