Card Fraud Operations Manager

October 16

Apply Now

Receive Emails with Similar Jobs

Gnosis

WebsiteLinkedInAll Job Openings

Web 3 • Blockchain • Decentralization

Gnosis is a company that specializes in full-stack decentralization infrastructure and applications for an open internet. Through Gnosis Studios, the company accelerates an open future by building innovative projects in payments, identity, and internet freedom. Gnosis Chain is a secure and resilient decentralized platform powered by over 200,000 validators and connected to the Ethereum blockchain. It extends Ethereum with lower transaction costs. Additionally, Gnosis VC funds early-stage projects in decentralized infrastructure, real-world assets, and financial rails, supporting the advancement of Web3. Furthermore, GnosisDAO enables decentralized governance to help craft the company’s strategy and decision-making, promoting a more open, democratic internet. Founded in 2015, Gnosis has developed leading Ethereum applications and key infrastructure, and is continuously creating an ecosystem of dApps to empower users and support the open Internet.

51 - 200 employees

Founded 2015

🌐 Web 3

💰 Venture Round on 2022-07

📋 Description

• Disputes and Chargebacks Management: Be directly responsible for the end-to-end dispute and chargeback lifecycle. • Fraud Prevention Strategy & Operations: Develop, implement, and continuously refine card fraud prevention strategies. • 3DS (3D Secure) & SCA (Strong Customer Authentication) Management: Responsible for the implementation, configuration, and optimization of 3D Secure protocols for e-commerce transactions. • Fraud Risk Rules & System Management: Design, implement, and maintain fraud risk rules within Gnosis Pay's fraud management systems. • Fraud Reporting & Analytics: Develop and maintain comprehensive fraud and dispute reporting dashboards and metrics.

🎯 Requirements

• 4+ years of experience in fraud management, risk operations, or dispute resolution within the payment card industry (issuing preferred). • In-depth knowledge of Visa products, chargeback rules, and reason codes. • Strong understanding of EMV technology, tokenization (DPAN, MPAN), 3D Secure (3DS), and Strong Customer Authentication (SCA) principles. • Proven experience in managing and optimizing fraud detection systems and rule engines. • Analytical mindset with the ability to interpret complex data, identify trends, and translate insights into actionable strategies. • Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical and risk concepts to diverse audiences. • Experience with data analysis tools and reporting platforms.

🏖️ Benefits

• Personal Development: Pursue your professional goals with our support, including personal education budgets and conference allowances. • Innovation and Experimentation: Interested in exploring new ideas? Dedicate your Friday afternoons to research or work on a side project within our ecosystem. • Flat Hierarchy: Navigate with ease in our organization. • Flexible and Remote Work: Not a morning person? No problem! We embrace flexible working schedules. • State-of-the-Art Equipment: Receive the latest hardware and all the tools you need. • Growth and Opportunity: Grow with us in an exciting industry. • Inclusive and Diverse Culture: At Gnosis, we are committed to creating an inclusive environment that celebrates diversity. • Community and Mission: Join a team that's passionate about our mission and enjoys working together.