Senior Director, Channel Programs

November 20

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

👔 Director

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HighLevel

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SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

📋 Description

• Own Strategy & Growth – Develop and lead HighLevel’s channel, affiliate, and/or strategic account programs to drive adoption, retention, and revenue growth. • Partner/ Account Acquisition & Management – Identify, recruit, and cultivate high-value partners or accounts, ensuring long-term, mutually beneficial relationships. • Independent Leadership – Serve as the senior escalation point, independently handling complex partner/account challenges and people-related situations with sound judgment. • Team Leadership & Development – Lead and develop a global organization of directors, managers, and specialists, ensuring alignment, scalability, and leadership readiness across the Affiliate teams. • Program Design & Optimization – Develop and manage incentive structures, gamification, commission frameworks, or account growth strategies that maximize engagement and success. • Cross-Functional Alignment – Collaborate with Sales, Marketing, Product, and Revenue Operations to deliver seamless partner and account initiatives and go-to-market strategies. • Governance & Compliance – Oversee contract compliance, program budget tracking, and partner/account reporting, ensuring transparency and alignment with business goals. • Performance & Analytics – Track KPIs, monitor program health, and provide regular reporting to senior leadership, with clear data-driven recommendations for improvement. • Industry Engagement – Represent HighLevel at industry events, partner conferences, and trade shows to strengthen brand presence and recruit new partners or accounts. • Continuous Improvement – Stay ahead of industry and competitor trends, proactively adapting strategies to keep HighLevel competitive. • Serve as the executive representative for all strategic partner relationships, industry alliances, and high-level negotiations. Represent the organization at global events and forums to strengthen market credibility and expand the partnership ecosystem.

🎯 Requirements

• 15 + years of progressive experience in Channel, Partnerships, or Business Development, including 7+ years leading large, global teams. • Proven success in driving multi-region channel growth strategies and influencing C-level stakeholders. • Strong executive presence with the ability to represent the organization in strategic negotiations and partner discussions. • Experience managing multi-million-dollar budgets and driving measurable ROI across partner programs. • Proven Leadership in Channel – Extensive experience in channel programs, partnerships, or affiliate marketing, with a track record of delivering growth and scaling ecosystems. • Independent Leadership – Ability to handle complex business situations and people challenges independently, using sound judgment and maturity. • Business Acumen – Strong understanding of contracts, budgets, partner/account governance, and performance metrics. • Leadership Skills – Track record of inspiring, motivating, and scaling high-performing teams. • Collaboration – Exceptional ability to influence cross-functional leaders across Sales, Marketing, Product, and Rev Ops. • Strategic Thinking – Ability to set long-term program strategy while executing short-term growth initiatives. • Resilience & Adaptability – Comfortable managing ambiguity, tough negotiations, and high-stakes partner/account or people decisions. • Bachelor’s degree in Business, Marketing, or related field; MBA preferred. • 10+ years in channel management, partnerships, or business development. • 7+ years leading and scaling affiliate or channel marketing programs in SaaS, PLG startups, or agencies.

🏖️ Benefits

• Equal Employment Opportunity Information • Voluntary demographic information for compliance