Golden 1 Credit Union
1001 - 5000 employees
Founded 1933
🏦 Banking
💸 Finance
Banking • Finance
Golden 1 Credit Union is a member-owned credit union headquartered in Sacramento, California. It provides retail and business banking and a wide range of consumer financial services, including multiple checking and savings options, term certificates and IRAs, mortgages and home equity products, auto and personal loans, credit cards, investing and wealth services, and insurance and protection options. The credit union emphasizes online and mobile banking tools, member rewards and cashback programs, financial education, community grants and scholarships, and partnerships (for example with the Golden 1 Center/Sacramento Kings).
Member Care Representative I – Collections and Loss Mitigation
🕒 4 days ago
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Golden 1 Credit Union
1001 - 5000 employees
Founded 1933
🏦 Banking
💸 Finance
Banking • Finance
Golden 1 Credit Union is a member-owned credit union headquartered in Sacramento, California. It provides retail and business banking and a wide range of consumer financial services, including multiple checking and savings options, term certificates and IRAs, mortgages and home equity products, auto and personal loans, credit cards, investing and wealth services, and insurance and protection options. The credit union emphasizes online and mobile banking tools, member rewards and cashback programs, financial education, community grants and scholarships, and partnerships (for example with the Golden 1 Center/Sacramento Kings).
📋 Description
• Communicates and interacts with members for the prompt resolution of delinquent and negative accounts. • Place and receive a high volume of inbound and outbound calls to negotiate re-payment for past due accounts. • Identify, investigate, and resolve delinquent and negative account activity. • Educate members about options available to resolve their delinquency. • Prepare and process documentation necessary to resolve delinquent accounts.
🎯 Requirements
• Successful completion of High School curriculum is required. • Six months to one year performing general collection duties in a collection environment. • Strong oral and written communication skills. • Knowledge of collection rules, regulations, and policies. • Must possess sufficient manual dexterity to skillfully operate an online computer terminal and other standard office equipment.
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