Customer Advocate, Cash Out

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September 22

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Moder

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Banking • Finance • SaaS

Moder is a digital-first consulting and third-party mortgage services provider (Moder Solutions, LLC) that helps mortgage, banking and insurance organizations modernize operations, automate processes, and improve customer experiences. The company combines mortgage automation tools, digital transformation services, compliance-aware operating models, and global delivery talent to streamline origination, servicing and broader financial operations. Moder is NMLS-registered (Moder Solutions, LLC — NMLS ID 1186374) and operates as a non-lending, non-broker third-party service provider.

1001 - 5000 employees

Founded 2020

🏦 Banking

💸 Finance

☁️ SaaS

📋 Description

• Process loan applications in compliance with mortgage lending guidelines • Analyze loan application and assess creditworthiness • Provide periodic status updates to customers • Validate loan application for completion and accuracy • Maintain assigned pipeline and manage accordingly to meet service level agreements

🎯 Requirements

• High school diploma or GED required, BA Preferred • 2 years as a mortgage loan processor • MS Office proficient • Outstanding communication skills • Excellent attention to detail • Well versed in the mortgage process flow

🏖️ Benefits

• Health insurance • 401(k) • Paid time off • Remote work • Professional development