Retail Account Management Director

🕒 May 13

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Logo of GoodRx

GoodRx

501 - 1000 employees

Founded 2011

⚕️ Healthcare Insurance

💊 Pharmaceuticals

👥 B2C

💰 $100M Private Equity Round on 2020-09

Healthcare Insurance • Pharmaceuticals • B2C

GoodRx is a company that helps consumers in the United States save money on their prescription medications. They provide a platform that allows users to compare drug prices and find the lowest costs at pharmacies in their area. GoodRx aims to make prescription medications more affordable for individuals by offering discounts and coupons.

📋 Description

• Own strategic relationships with regional and national pharmacy partners—serving as their primary point of contact, advocate, and growth advisor • Drive collaborative business planning, forecasting, and execution of key initiatives that enhance pull-through, margin performance, and patient engagement • Identify and activate high-leverage programs across: pricing, marketing, tech integrations, and loyalty strategies • Navigate multi-layered client orgs, from C-suite to field ops, aligning on shared goals and timelines • Lead proposal development for new initiatives and renewal cycles, with full ownership of scope, value modeling, and delivery planning • Present client performance reviews and growth roadmaps in person and virtually to executive audiences • Track KPIs, gather partner feedback, and surface insights that influence Network Operations, pricing, and strategic direction at GoodRx • Established people manager with a focus on performance coaching and overall team growth • Travel regularly (20–40%) for strategic planning sessions, business reviews, and industry events/conferences

🎯 Requirements

• 8 years with a Master’s degree or 12 years with a Bachelor’s degree required; MBA or related advanced degree a plus • 5+ years of experience in account management, business development, or strategic partnerships in retail pharmacy, healthcare • Proven success managing complex, high-volume accounts—ideally national or enterprise-level clients • Fluency in pharmacy economics (margin, reimbursement, cost-to-fill), patient access, and point-of-sale operations • Exceptional presentation and negotiation skills, with experience influencing senior-level stakeholders • Experience writing and leading multi-stakeholder proposals and navigating long sales cycles • Ability to work cross-functionally with retail contracting, Network operations, program implementation, marketing, and pricing analytics to align internal execution with client expectations • Highly proficient with business tools: Excel, Google Workspace, PowerPoint/Slides, and collaboration platforms.

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with a company match • ESPP • Unlimited vacation • 13 paid holidays • 72 hours of sick leave • Mental wellness and financial wellness programs • Fertility benefits • Generous parental leave • Pet insurance • Supplemental life insurance for you and your dependents • Company-paid short-term and long-term disability

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