Strategic Partnership Manager – AI Safety

🕒 July 15

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Gray Swan

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

🔒 Cybersecurity

☁️ SaaS

Artificial Intelligence • Cybersecurity • SaaS

Gray Swan is an AI security company that builds a research-backed platform to protect AI deployments across the entire lifecycle, offering input/output filtering, continuous monitoring, automated vulnerability testing, and enterprise-focused red-teaming services. The company combines frontier research, benchmarks, and large-scale red-team competitions to discover emerging attacks and deliver adaptive, integrable protections for AI agents, models, and connected tools. Gray Swan’s products and services are aimed at enterprises, AI labs, and security researchers seeking pre-deployment assessments, post-deployment monitoring, and compliance-ready defenses.

📋 Description

• Support the SVP of Frontier Lab Safety • Act as the operational backbone for all lab relationships, owning the workflows and coordination to ensure services can scale. • Translate technical scopes into clear milestones and deliverables for broader team execution. • Coordinate initial calls with new customers, including scheduling, prep materials, and post-call follow-up. • Monitor dedicated Slack channels for lab customers and surface new signals or requests to internal teams quickly. • Ensure that internal teams can focus on high-leverage work by owning the execution details of every engagement. • Own the CRM for all lab relationships capturing every contact, conversation, and opportunity to reflect reality. • Drive deals to close in real time, working with procurement and legal teams to keep contracts moving. • Identify and resolve blockers before they impact timelines, maintaining full visibility into contract status. • Maintain clear visibility into pipeline status and flag any delays before they become problems. • Keep the accounting team informed of milestone status and flag when deliverables are ready for invoicing. • Align internal teams and customer expectations on timelines, tracking progress and flagging risks early. • Provide light project management across active engagements to keep expectations aligned. • Be a consistent, reliable point of contact for lab partners on operational and logistical questions.

🎯 Requirements

• 3+ years in partnerships, account management, customer success, or sales operations, ideally in a technical environment. • Demonstrated ability to manage multiple active relationships and projects simultaneously • Experience working with enterprise procurement and legal teams to move contracts forward. • Exceptional attention to detail & CRM hygiene, in contract review, and in follow-up. • Strong written communication. You will be representing Gray Swan in writing constantly. • Comfortable in Slack-heavy, async-first work cultures.

🏖️ Benefits

• 401k with up to 4% matching • 28 days annual leave (vacation + holidays) • Health, dental, and vision coverage • Catered lunches (Pittsburgh office) • Flexible work arrangements • Visa sponsorship available for exceptional candidates