GroupHEALTH Benefit Solutions
501 - 1000 employees
Founded 1982
💼 Consulting
🏥 Healthcare
⚖️ Legal
Consulting • Healthcare • Legal
GroupHEALTH Benefit Solutions is a Canadian employee group benefits provider and administrator that designs and manages flexible, cost-conscious benefit plans for businesses and not-for-profits. They offer plan design, claims administration, online member and partner portals, rapid setup, and ongoing advisor support to employers of all sizes, with a focus on improving coverage while reducing costs. The company emphasizes transparent billing, cost-containment strategies, and a client-focused experience for Canadian employers.
Member Experience Representative – Part-Time
🔥 0 minutes ago
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GroupHEALTH Benefit Solutions
501 - 1000 employees
Founded 1982
💼 Consulting
🏥 Healthcare
⚖️ Legal
Consulting • Healthcare • Legal
GroupHEALTH Benefit Solutions is a Canadian employee group benefits provider and administrator that designs and manages flexible, cost-conscious benefit plans for businesses and not-for-profits. They offer plan design, claims administration, online member and partner portals, rapid setup, and ongoing advisor support to employers of all sizes, with a focus on improving coverage while reducing costs. The company emphasizes transparent billing, cost-containment strategies, and a client-focused experience for Canadian employers.
📋 Description
• Interact with Plan Members and their chosen dental and paramedical healthcare providers via phone, email and online chat • Create engaging and efficient customer experiences primarily discussing the details of the benefits plan coverage and the status of their claim submissions • Go through training in a virtual environment going through all the process, products and procedures necessary to be a subject matter expert in your new role • Understand the importance of delivering a positive customer experience being an advocate for the customer • Manage your workload effectively as a multi-tasker
🎯 Requirements
• 1+ years' experience in a customer facing role • Excellent communicator, in a corporate setting • Strong listener and a team player • Tech savvy and can use the designated software at an advanced level • Great if you come from a call center/customer service background • Bonus if you are bilingual French speaking (written and verbal communication is an asset)
🏖️ Benefits
• Wellness support, including comprehensive mental health resources, to prioritize your well-being both in and out of the workplace • A supportive culture, with opportunities to grow, and where our team members feel valued and empowered to thrive
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