Senior CRM Manager

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November 7

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Growe

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Gaming • B2B • Entertainment

Growe is a dynamic company that boldly operates in the iGaming and Entertainment industries. Its mission is to unlock potential and create opportunities by launching new iGaming brands across Asia and Latin America. Gathered expertise from diverse markets allows Growe to unite brands globally and enhance the gaming experience, making it a key player in the growth of the industry.

501 - 1000 employees

Founded 2019

🎮 Gaming

🤝 B2B

📋 Description

• Plan and execute impactful campaigns using CRM tools, tracking results to optimize performance and engagement; • Partner with cross-functional teams, including the product team to support the launch of new geographical markets, ensuring CRM readiness; • Oversee reporting requirements, defining needs for new CRM functionalities, and refining existing processes; • Stay updated on CRM trends and best practices, continually enhancing strategies and processes; • Collaborate closely with wider CRM teams to ensure compliance and adherence to internal processes; • Manage daily CRM campaigns, overseeing activities to maintain high-quality standards; • Process and prioritize incoming requests from various divisions, verifying new functionality and assisting with timely execution.

🎯 Requirements

• At least 3+ years of hands-on experience managing CRM processes and marketing campaigns from briefing to setup; • Proficiency with no-code CRM platforms, such as Optimove, Smartico, or Customer.io; • Upper intermediate English, with strong written and spoken communication skills; • Experience in the iGaming industry will be a plus.