VIP Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

🗣️🇪🇸 Spanish Required

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Logo of Growe Talents

Growe Talents

11 - 50 employees

🎯 Recruiter

🎮 Gaming

Recruitment • Gaming

Growe Talents is a recruitment agency specializing in the iGaming sector, focused on matching ambitious professionals with roles that drive both personal career growth and business performance. Born from the expert recruitment team at Growe, the company connects talent with opportunities across functions such as software development, CRM, marketing, content, and risk, and emphasizes meaningful matches based on skills, values, and growth potential. Growe Talents also promotes global opportunities, performance-driven rewards, and benefits aimed at supporting candidates and clients in a fast-paced, innovative industry.

đź“‹ Description

• Manage and maintain relationships with VIP / high-value clients; • Act as the main point of contact for assigned accounts; • Provide personalized service and proactive communication; • Monitor client activity and performance metrics; • Identify opportunities for upselling and cross-selling; • Develop strategies to increase client retention and lifetime value; • Handle escalations and complex client issues efficiently; • Coordinate with internal departments (Payments, Risk, Marketing, Support, etc.); • Track KPIs related to retention, reactivation, and revenue growth; • Stay updated on products, promotions, and market trends; • Comply with company policies and security standards.

🎯 Requirements

• Fluency in Spanish (mandatory); • Upper-Intermediate to Advanced command of English (written and spoken); • Previous experience as an Account Manager, VIP Manager, or similar role; • Experience in iGaming / fintech / online services (preferred); • An analytical mindset with the ability to interpret client data; • Results-driven with a strong focus on revenue and retention.

🏖️ Benefits

• Health & Wellness Focus • Global Medical Coverage • Growth Opportunities • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.) • Performance-Driven Rewards • Dynamic Work Environment

Apply Now

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