Product Manager, Specialist I – Franchisee Backoffice

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Grupo Boticário

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Beauty • Retail • Wellness

Grupo Boticário is a leading Brazilian beauty company founded in 1977 that emphasizes innovation in beauty solutions while promoting love and inclusivity. The company offers a diverse portfolio of beauty products, including skincare, makeup, and wellness items, while also championing entrepreneurship and social impact through its foundation and various initiatives. Grupo Boticário is recognized for its commitment to sustainability, accessibility, and high-quality products, making it one of the largest beauty platforms in Latin America.

10,000+ employees

Founded 2010

💄 Beauty

🛒 Retail

🧘 Wellness

📋 Description

• Lead Continuous Discovery: Map real user and business needs by conducting research, interviews and tests to gain a deep understanding of processes and decision-making journeys. • Define Product Vision: Structure objectives and initiatives aligned with the strategy, focusing on turning data into actionable insights through dashboards, visualization tools and AI capabilities. • Manage Backlog and Roadmap: Translate problems and opportunities into clear stories, maintaining a well-organized backlog and a strategic roadmap (now/next/future) connected to the company's OKRs. • Facilitate Prioritization and Negotiation: Align with stakeholders and multidisciplinary teams, negotiate trade-offs clearly and ensure expectations about deliveries are managed. • Ensure Strategic Communication: Communicate product progress objectively, consolidating and presenting status, learnings and results to stakeholders and leadership. • Be Metrics-Driven: Collect, analyze and present adoption and impact metrics, using data to support decisions and promote continuous improvement. • Act as a Focal Point: Support the team in critical situations and incidents, coordinating maintenance/support activities and the continuous improvement of internal processes and product practices.

🎯 Requirements

• Communication and Negotiation: Exceptional ability to lead conversations across different areas, facilitate alignment, negotiate priorities and communicate decisions (and their trade-offs) clearly to both technical and business audiences; • Organization and Structuring: Proven ability to structure complex problems, organize competing demands and translate business needs into clear stories and requirements; • Product or Analytical Background: Prior experience building and evolving digital products, preferably with a focus on BI tools, dashboards or actionable insights solutions; • Practical Knowledge: Experience with agile methodologies (Scrum/Kanban) and product discovery practices; • Analytical Mindset: Ability to analyze metrics, interpret results and transform data into decision drivers; • Familiarity with visualization and dashboard tools (Looker, Data Studio, Power BI, Tableau or equivalents); • Familiarity with AI concepts applied to products (recommendations, summarization, automations, assistants, pattern analysis); • Experience in environments with multiple stakeholders and a high volume of requests; • Experience in technology, retail, or marketplace companies, or in environments with a strong data- and results-oriented culture; • Knowledge of product metrics, experimentation and continuous discovery processes.

🏖️ Benefits

• Here, your Health is a priority • . Medical and dental insurance • . Medication assistance • . Health allowance for family members • . Free psychotherapy sessions • . Telemedicine and second medical opinion • . Free flu vaccine • . Health care programs • For your Nutrition • . Meal allowance or local restaurant voucher (depending on work model) • . Food allowance • . Holiday (Christmas) food voucher • Ensuring Well-being and Quality of Life in all aspects • . Gym and fitness studio plans • . Home office allowance (hybrid and remote work models) • . Pet health plan • . Birthday day off • . Up to 40% discount on our products • . Employee membership benefits (partnerships and discounts, multibrand store, TotalPass gyms, courses and more!) • . Travel and accommodation program • For the Family, our most precious asset • . Childcare subsidy • . Child nutrition credit • . Babysitting assistance • . School supplies assistance • . Legal, psychological and social counseling • . Support for atypical parents • . Extended parental leave (180 days for mothers and 120 days for fathers) • Mobility for your on-site commute • . Transportation voucher and parking (hybrid and on-site models) • Financial security for protection and peace of mind • . Life insurance • . Support in case of parents' death • . Private pension plan • . Payroll-deductible loans