Help Desk Junior, Brasil/Bolivia

Job not on LinkedIn

November 25

🗣️🇪🇸 Spanish Required

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Logo of GSB Solutions

GSB Solutions

Enterprise • Telecommunications • Cybersecurity

GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.

201 - 500 employees

🏢 Enterprise

📡 Telecommunications

đź”’ Cybersecurity

đź“‹ Description

• Create and update process documentation. • Assignment, tracking and closure of technical support services provided to different clients of GSB Solutions. • Access the ticket management system, for the services assignment. • Request notification from the engineer in case any problem arises during the service. • Record the services performed in the corresponding database or ticket management systems.

🎯 Requirements

• Verifiable experience, at least six months experience in IT or customer care service. • Team player. • Responsible and organized. • Resourcefulness and proactivity. • Time management skills and ability to prioritize work. • Attention to detail and problem-solving skills. • Have written and verbal communication skills.

🏖️ Benefits

• Excelente ambiente de trabajo

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