Senior Individual Disability Claims Specialist

🕒 May 27

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $80.6k - $132.4k / year

⏰ Full Time

🟠 Senior

📋 Claims Specialist

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Guardian Life

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1860

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Non Equity Assistance on 2016-08

Healthcare • Consulting • Food & Beverage

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

📋 Description

• Be a decision maker. Focus on solving complex problems, while making timely, but thoughtful decisions to resolve client issues. • Analyze medical, financial, and other claim documents. • Have opportunities to meet with our customers in person. • Provide accurate claims decisions in a time sensitive and fast- paced environment, while adhering to all state and department of insurance regulations. • Be a leader Work across business divisions including both internal and external partners. • Be a resource for colleagues with less experience. • Work on department innovations.

🎯 Requirements

• 5+ years insurance claim handling experience (Individual Disability Claims) • A college or university degree, or high school diploma with extensive prior relevant work experience • Demonstrated understanding of claim management techniques and critical thinking requiring analysis and/or investigation • Experience providing outstanding customer service • Attention to detail with demonstrated written and verbal communication skills • Demonstrated experience prioritizing competing priorities with deadlines • Negotiating skills, solution strategies and ability to apply appropriate resources • Solid understanding of Microsoft Office products, including Word, Excel, and Outlook

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work arrangements • Professional development opportunities