GXO Logistics, Inc.
10,000+ employees
📦 Logistics
🚗 Transport
🤝 B2B
Logistics • Transport • B2B
GXO Logistics, Inc. is a leading global provider of game-changing logistics solutions to companies in every major industry. The company operates large-scale warehousing, distribution, transportation, and fulfillment services, using technology and operational expertise to optimize clients’ supply chains and improve efficiency. GXO also manages recruitment and staffing for operational roles and emphasizes innovation, accessibility, and equal employment opportunities in its operations.
Customer Service Representative
🕒 5 days ago
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GXO Logistics, Inc.
10,000+ employees
📦 Logistics
🚗 Transport
🤝 B2B
Logistics • Transport • B2B
GXO Logistics, Inc. is a leading global provider of game-changing logistics solutions to companies in every major industry. The company operates large-scale warehousing, distribution, transportation, and fulfillment services, using technology and operational expertise to optimize clients’ supply chains and improve efficiency. GXO also manages recruitment and staffing for operational roles and emphasizes innovation, accessibility, and equal employment opportunities in its operations.
📋 Description
• Respond to inbound contacts via email, chat, SMS, phone • Upsell and cross-sell additional items • Answer inquiries while maintaining and updating the customer database • Maintain a sense of urgency in responding to the customer's needs • Be creative and go above and beyond when assisting our customers • Accurate and efficient order entry and maintenance of customer files • Ask probing questions and overcome objections
🎯 Requirements
• High School Diploma or equivalent • 6 months of Customer Service experience (in person or over the phone) • Pleasant and professional telephone etiquette • Ability to adapt to the fast-paced internet environment • Problem-solving skills • PC literate and basic typing skills (at least 30 wpm)
🏖️ Benefits
• Flexible to work schedule between the following hours - Shift: Monday - Friday 7:50 am – 8:00 pm; Sat 8:00 am - 4:30 pm CST
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